Q How do you compute the time savings for clinical and unit personnel? A Our data indicates that persons who are using the phone to schedule trips (one call per trip) or check on trip status (10% of trips) spend about 30 seconds per call, including hold time, and will be able to enter a trip request via the PTS order entry screen in 10 seconds and check trip status at a glance.
Q How do you compute the time savings for dispatchers? A Our data indicates that dispatchers will be able to eliminate most current 30 second phone calls to schedule trips (one call per trip), dispatch trips (one call per trip), receive trip progress reports (two calls per trip) and provide trip status information (10% of trips).
Q How do you compute the time savings for transporters? A Our data indicates that an average of 7% of daily trips are cancelled after a transporter has been assigned. We assume that through the use of the PTS Order Entry system, 50% of those cancellations will be reported prior to dispatch saving an average of 15 minutes per avoided trip.
